DO NOT CONTACT THE CONVENTION FOR QUESTIONS REGARDING PHOTO-OPS
If you have any further questions that have not been answered here please feel free to use the contact form to ask us.
- Why do I need to be at the photo op room 10-15 minutes before the photo op time? – Photo ops are scheduled to start at the time posted. But celebrities can show up early or there may just be differences in different people’s time pieces. Also, the celebrities only stay at the photo op room for as long as there are people waiting to have their picture taken. Once all of the people in line for the photo op have had their picture taken the celebrity leaves to go back to their signing table and are not available for further photo ops. Celebrities are NOT scheduled for a photo op duration only for the start time. So please, to prevent missing your photo op, be early so that you do not miss your photo op. Missed photo ops are not refundable!
- I missed/cannot make my photo op. What are my options? – In most cases, if the same photo op is available on another day during the same event, the ticket can be transferred. Please stop by the Photo Ops ticketing table to confirm that the photo op can be transferred. There are some instances when it cannot be transferred. But if you miss the final photo op of the type you purchased at the event, the photo op CANNOT be refunded or transferred.
- How many people can be in the photo op? – Typically, 2 adults can be in the photo op along with the celebrity(ies). Also, small children can be included at no additional charge. For an additional $10 fee a third adult can be added and for another $10 fee a fourth can be added. Groups greater than 4 adults will require discussing the possibility of a greater group size and fee structure with the photographer. In some cases, more than 2 adults may not be possible due to contract restrictions.
- What do I get for my photo op fee? – The fee pays for one photo op with the celebrity(ies) described. The photo op includes one 8×10 color glossy photograph, which will be printed at the event. Fee does not include admission to the event or any other services than those described (ex. autographs). Admission to the event must be purchased separately and payment of the admission fee will be required to participate in the photo op. You are responsible to pick up the photo from the tables adjacent to the photo booth. Add-ons for an additional fee may include: A digital copy of the photo session sent to your registered PayPal email address. This copy will be a high resolution JPEG. Buyer is responsible for insuring that the registered PayPal email address is valid and can accept 5-7 Mbyte files. Depending on the number of digital copies requested this could mean a required space of 50-60 Mbytes available in Buyer’s email account. Seller is not responsible for missed photos when the registered email address is not valid, does not have enough space to accept all of the digital photos ordered, the Buyers email system places the sent items into a “spam” folder or when Buyer’s email system rejects email sent from Seller’s system because it has been erroneously placed on a “blacklist”.